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YARA / CONNECTIONS

Your systems.
One connected conversation.

Give each agent the context to answer and the permissions to act. Start with the tools you already use, then scope the connection around a real workflow.

Systems we can scope with your team / connections depend on API access, permissions and your deployment. These examples do not imply certified or prebuilt connectors.

INPUT / OUTPUT

A purpose for every connection.

Read customer context, retrieve approved knowledge and write back the outcome. Confirm actions only after the connected system succeeds.

YARA / ORCHESTRATION

Context in. Action out.

Every connection has a purpose.

Telephony

IN / Calls & caller intent

OUT / Voice response & transfer

CRM

IN / Customer & policy record

OUT / Updated case & next action

Knowledge

IN / Approved procedures

OUT / Relevant answers & sources

Business tools

IN / Availability & permissions

OUT / Booking & workflow action

Support

IN / Tickets & escalation rules

OUT / Briefed human handover

Analytics

IN / Quality targets

OUT / Outcomes, traces & metrics

Yara to your systemsYour systems to Yara

Read only what is needed. Write only what is allowed. Keep the context with every handover.

HOW WE CONNECT

From access to a tested workflow.

01 / MAP

Define the exchange.

List the fields an agent needs, the actions it can perform and the system that remains the source of truth.

02 / CONTROL

Grant the right access.

Agree on authentication, least-privilege access, retention and the actions that require approval.

03 / VERIFY

Test the whole journey.

Validate successful requests, duplicate actions, unavailable systems and human handover before going live.

Using another platform or a private API? Bring your stack to the demo ↗

THE NEXT CONVERSATION STARTS HERE

Answer.
Differently.

Your customers have something to say.
Give every one of them a voice.

Let’s talk